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American Airlines Remote Customer Service $21 An Hour

ConfidentialUS
Full-time

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American Airlines Remote Customer Service – $21 An Hour

Join American Airlines as a Remote Customer Service Representative and provide top-notch assistance to travelers while working from the comfort of your home. In this role, you'll handle inquiries about bookings, flight schedules, cancellations, and other travel-related services, ensuring an exceptional customer experience.

This position offers a competitive hourly rate of $21, flexible scheduling, and the opportunity to be part of one of the world’s largest and most respected airlines. Ideal candidates possess excellent communication skills, a problem-solving mindset, and a passion for helping customers.

Start your career with American Airlines today and help make travel seamless and enjoyable for customers worldwide!
Job description
Job Summary:

American Airlines is currently seeking remote Customer Service representatives to join our team. This is a full-time position with a salary of $21 per hour. The working hours are flexible and offer the opportunity to work from the comfort of your own home. As part of the American Airlines team, you will have access to benefits such as health insurance, dental coverage, paid training, and paid vacations.

Description:

As a Customer Service representative for American Airlines, you will be responsible for assisting customers with their travel needs and inquiries. This may include booking flights, handling reservations, processing payments, and resolving customer issues. You will need to have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment.

Requirements:

1. High school diploma or equivalent

2. Excellent verbal and written communication skills

3. Strong problem-solving abilities

4. Ability to multitask and prioritize tasks

5. Proficient in computer skills

6. Customer service experience is a plus

7. Must be able to work independently and as part of a team

Responsibilities:

1. Answering customer inquiries via phone, email, and chat

2. Assisting customers with booking flights and managing reservations

3. Processing payments and refunds

4. Resolving customer complaints and issues in a timely manner

5. Providing exceptional customer service at all times

6. Collaborating with team members to ensure customer satisfaction

7. Meeting and exceeding performance goals set by management

Benefits:

– Health insurance

– Dental coverage

– Paid training

– Paid vacations

– Flexible work schedule

– Remote work opportunity

– Competitive salary

Educational Qualifications:

– High school diploma or equivalent

Experience:

– Customer service experience is a plus

Company Overview:

American Airlines is a major airline based in the United States, providing domestic and international travel services to millions of passengers each year. As a Customer Service representative for American Airlines, you will be part of a dedicated team committed to delivering exceptional service to our customers. Join us and help make travel a seamless and enjoyable experience for all.

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